Hi everyone
I currently have Norton Internet Security 2012 on two computers - one which is located somewhere else in the country. I have registered with Norton Management and downloaded the management tool to both computers a couple of months ago. My subscription with NIS is about to end and I want to purchase Norton 360 and install on both computers.
My question is: how do I uninstall NIS from the remote computer? I presume I need to get the user of that computer to download the Norton Removal Tool, uninstall and then download Norton 360 through the Norton Management icon?? Will that have been removed from the computer by the removal tool? How can I get a non-technical person to walk through this? It seems a little pointless having the management tool if I can't do this from a distance?
Also, the instructions for norton management imply that I can install Norton 360 remotely. Can I do this if the remote computer is switched off? Does the user just switch on the computer and find a message telling them an update has occured?
I hope this makes sense and someone can help me?!
Thank you!