Norton Mobile Security on iphone 5

Archive
1

I purchased Norton Moblie Security and installed it on my Atrix 4g with no problems.  All the options and functions are available for that phone.  When I add my wife's iphone 5 I can only access the free functions of the app---Anti-thieft and Backup.  The other features don't appear on the phone or the web.  Any idea on how to fix this?  I have already deleted the iphone and added it back with no success.

2

Hi wwwolf - Welcome to The Norton Community.:smileywink:

 

As you have purchased and registered the full paid version of Norton Mobile Security

(NMS) on your Android device, this license for NMS entitles you to use it on multiple

devices.

 

Now the Android version of NMS has the free Lite version with limited features and the

full paid version which unlocks all of the features, but the iOS version only has a paid

version which is limited to only having the 2 features at this stage in time.

 

Backup and Restore across multiple devices and operating systems ( iOS and Android )

 

And the web based NMS Control Panel with the Remote Locate Anti-Thetf  feature when

logged into the web site below (NMS Web Control Panel ) to locate your lost or stolen device.

 

https://mobilesecurity.norton.com/

 

I hope that answers your questions regarding the iOS version of NMS. :)

 

If you have any further questions please do not hesitate to ask and we will do our best

to help.

 

Cheers. :smileywink:

3

hi .why i can not sign in my norton account in my iphone 5. what will i do? thanks

4
aileenmeman wrote:

hi .why i can not sign in my norton account in my iphone 5. what will i do? thanks

Hi aileenmeman - Welcome to The Norton Community.:smileywink:

 

Have you already purchased the paid Symantec Norton product Norton Mobile Security

(NMS).?

 

As you require a paid subscription to NMS to be able to install NMS from iTunes on your

iPhone 5.

 

Cheers. :smileywink:

 

 

5

Hi aileenmeman.

 

Welcome to the Norton Community Forums. :smileyhappy:

 

Sorry but I overposted smithy so I have edited out my original comments to avoid confusion.

 

All the best.

6

is there free for that product.:)thanks

 

7

Hi aileenmeman

 

Sorry but Norton Mobile Security (NMS) is only free for iOS Apple devices if you have

a active paid subscription to NMS. :(

 

The following is the description on NMS from iTunes -

 

Quote - (Norton™ Mobile Security is a web-based service that helps you remotely locate your lost or stolen iPhones and iPads. You can also back up your contacts and easily restore them across your mobile devices. To use this free app you must have a current Norton Mobile Security subscription. Start protecting your devices today.)

 

You can buy NMS  from the Norton Online Store from the link below -

 

http://us.norton.com/norton-mobile-security/

 

Click on the words United States to get the Norton Online Store for your region or country.

 

I hope that info helps to clarify NMS and iTunes with your iPhone 5.

 

Let us know if you require any more assistance as we are glad to help. :)

 

Cheers. :smileywink: