Norton needs to explain udates/upgrades

It should be no problem to explain, in detail, what we have been forced to blindly do as we try to stay current.  The latest upgrade is an excellent case in point ... all the complaints, all the hours customers spend trying to sort things out.  Other (good) software companies provide at least a Revision List of some sort.  I'm not saying that Norton should reveal key information that hackers can exploit.  People do no like to remain clueless and powerless to make informed decisions for ourselves.  PLEASE do a better job of keeping us informed!

- Art