I used the Norton removal tool to un-install Norton 2011. This worked okay.
I am using the my CD to install Norton NIS 2010. Unfortunately the install process loops around
installing, removing work file and then come up with a message
A problem has occurs. It then go on to try the install again.
This happened 4 or 5 times and then options appeared for un-installing NIS 2010.
I replied to the options and now Norton NIS is removed.
I can't find the folder with Norton NIS 2011 software load so I can't load that.
Any thoughts on what to do next. I need some help here.
Regards
Roger
I use a second PC to download the norton downloader. Using A USB stick loaded it to my PC and run the EXE
Fortunately it downloaded NOrton NIS 2011 and I successfully loaded the latest version.
Thank goodness that woked as my PC had no virus checking software for a while..
Regards Roger