Installed NIS 2014 (ver 21.3.0.12) a few days ago (from 2012) but didn't see ID protection toolbar on Chrome (ver 35.0.1916.153m). Tried downloading from Chrome store and said already installed. Not in extensions (tried clicking on developer mode also). IE9 and Firefox has it ok. Ran Live Update, rebooted, etc until ok there. Checked on your board but didn't find anything on this.