Norton Non-responsive after deinstall and install and changes Network Settings

Norton Security | Norton Internet Security
1

Help! I have spent two weeks on my computer trying to get Norton 360 to work again.

 

On 1/14/2013 I got the BSOD. Prior to that I had been getting a RUNDLL32 problem.  I finally determined that it was Norton 360 causing the problems.  Since deinstalling Norton 360 everything has gone fine no more blue screen or RUNDLL32 problem.  Since this time I have tried to reinstall Norton twice and the problems I get are as follows:

 

 

  1. Once I  finally was able to remove Norton 360 with the Norton Removal Toll I reinstalled.
        
        
  2. Once reinstalled it changes my network access to local then I can’t access the Internet until I deinstall Norton again.
          
         
  3. From this point Norton is unresponsive anytime it is loaded
          
         
  4. Once again I remove Norton 360 with the Norton Removal Toll and the, network goes back to local and internet access
        
        
  5. At this point Norton 360 is unusable on my computer
        
        
  6. I have spent a lot of time trying to make Norton work on my computer. I need help installing Norton and making it work.

 

PS I'm running Windows Vista Home Premium

 

Thank you !

 

 

 

2

Try clicking on "Get Support" to see if there are any problems with Installation.

3

Thanks !  I tried that but with the multitude of problems I am having I couldn't find anything that that worked.  Maybe I would be better off emailing my problem to Norton Support ?? What do you think?

4

Help! I have spent two weeks on my computer trying to get Norton 360 to work again.

 

On 1/14/2013 I got the BSOD. Prior to that I had been getting a RUNDLL32 problem.  I finally determined that it was Norton 360 causing the problems.  Since deinstalling Norton 360 everything has gone fine no more blue screen or RUNDLL32 problem.  Since this time I have tried to reinstall Norton twice and the problems I get are as follows:

 

 

  1. Once I  finally was able to remove Norton 360 with the Norton Removal Toll I reinstalled.
        
        
  2. Once reinstalled it changes my network access to local then I can’t access the Internet until I deinstall Norton again.
          
         
  3. From this point Norton is unresponsive anytime it is loaded
          
         
  4. Once again I remove Norton 360 with the Norton Removal Toll and the, network goes back to local and internet access
        
        
  5. At this point Norton 360 is unusable on my computer
        
        
  6. I have spent a lot of time trying to make Norton work on my computer. I need help installing Norton and making it work.

 

PS I'm running Windows Vista Home Premium

 

Thank you !

 

 

 

5

You can do that too if you want. If you're still having the problem be sure that Norton is not disabled by any malicious software or anything.