So i installed norton a while ago and just recently installed it on someone else's computer and on both of our computers it doesnt run idle scans. It always has a cross next to the symbol saying that something is not right. When i open the application, the page with the settings, performance etc. tabs is unresponsive. I click on settings and nothing happens. I click on performance and nothing happens. When i right click on the icon in the right hand corner on the start bar and press run quick scan, nothing happens. It just won't run any type of scan and i cant look at the settings or configure anything either. This is the same on both of the computers its installed on. I have gotten it to scan sometimes by restarting the whole computer and not opening anything but norton from the start. I dont want to have to do this everytime i want to run a scan. One of the them is windows 7 and one of them is windows 8. Anyone have the same experience or anyone have a solution?