Since Monday Norton Internet Security started showing attention needed in the system tray icon. HP Windows 8
Open up NIS logged on as administrator: Last update 3 days ago/ last scan 6-9-14
Perform "live update" successfully with 9 of 9 completed. Live update status still shows last update 3 days ago. Now shows "at risk in red"
Fix Now comes back with error during scan. "Fix not complete" Item quick scan not complete. If I then click on At Risk icon comes back with screen Fix now/Fix complete with green check in box Quick Scan with status of already running.
When I observe the system and Norton CPU usage though norton is at zero. Appears Norton is in a loop with no way out. I tried this three days in a row with the same results other than Norton now flags at risk instead of attention needed.
Everything else is normal on the PC including other Norton functions.
What is the best course of action ? My account is active until January 2016 and version 21.3.0.12 Had Norton for a year and a half on this computer and no recent problems (last six months) other problems fixed themselves in the past.
Thanks for your help and sorry for my interference with dsmileys thread,
Verno