Hi guys, I accidentally deleted a computer listed in my NOBU account (when I wanted to deleted another computer in the same account). Would I be able to undo the deletion i.e. restore the computer into the account? My laptop was stolen and I would like to restore the files into a new laptop. Thanks
Hello Adam,
I wanted to post something in the forum to address this despite your private message to me. Restoring the access may be possible. I'll need to submit a ticket to our engineering team to do so. For me to do this I'll need the email address you use to login to the service. You've already sent this information to me via private message so no further action is needed on your part at the moment.
Could you PLEASE tell me how to fix this also....I did the same thing just now..but your do not say how to fix it here
Hi Mike
It requires a ticket to our engineering team to see if they can re-link the removed computer. There is no guarantee they can since technically once you remove it some key pieces of accessing it go with it. If it is re-linked all you will be able to do is restore from it.
Send me a private message containing the email address you use to login to the service and the specific request. Do not post this info to the forum please.
Once I get the details I'll get a ticket to our engineering team to see what can be done.