Hi, my first time posting so I hope I am in the best forum for this issue.
I have been very happy with my use of norton's online backup for just over a year now but for the past 3 days my backup has been taking a very long time and ends up with the backup failed A 2816 error. I have not used even half of my backup storage. I am wirelessly connected to my desktop which also has the online backup and it has been having no issues. Nothing has changed with my laptop and everything else is operating just fine so I can't figure out why this is happening. I can find nothing in the help section except that maybe I have firewall issues which I do not. I also have norton internet security so there should be no compatability issues and I do not have Microsoft's firewall turned on.
I am using:
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 3
Any suggestions?