I've recently started using Norton Online Backup (5GB) but it doesn't seem to be working correctly.
After adding my PC, I performed a test backup on an empty folder on my desktop. The backup doesn't start at all, and freezes on "Files scanned: 0 (0 bytes)".
I have tried removing the PC and retrying, to no avail.
PC info:
HP Pavilion dv6
Windows 7 (64-bit)
Browser(s): Firefox 4 (beta) and IE8
Any help would be appreciated.
EDIT: It has now decided to communicate. Thanks anyway.