I was referred here, after some discussion, over in this thread: http://community.norton.com/norton/board/message?board.id=nis2010_pb&thread.id=1745&view=by_date_ascending&page=1
Here's my situation:
1- Running Windows 7 RC1
2 - Due to compatibility issues, I had to uninstall my licensed Norton 360 v/3, and use the Windows 7 compatible beta. So far, so good.
3 - The beta had no online backup provision, so I used the Norton Online Backup program. Worked quite well.
4 - Norton suspended work on the 360 beta - and stopped renewing keys - in favor of the NIS 2010 beta program. I had little choice but to switch over until such time that my official copy of Norton 360 is updated to Windows 7 compatible. Maybe in August or September.
5 - I ran the Removal Tool and then installed NIS 2010 beta.
6 - Online Backup ceased to function. I could access the web page and see my backup, but it showed me always as "offline". No tray icon, either. I see this:
That last backup was just before I uninstalled 360 in favor of NIS.