Norton online backup

Hello all

 

I am new to this community and hope someone can help me.  I have just subscribed to online backup and am backing up my music, pictures and videos for the first  time.  It calculated that I would need 41 GB and I have purchased 75GB in total so there is plenty of space.  I have been backing up for over 36 hours and the backup tells me that it is still only 10 per cent transferred.  At this rate it will be going for a couple of weeks.  Is this normal or is something wrong.

 

Thanks for your help