Norton Online Family is generally good BUT . . . the curfew feature does not BLOCK signon during curfew hours. - - - I have Norton Internet Security Ver. 18.1.0.37 and on the Norton Online Family SETTINGS, "Enable Time Blocking" is checked for "Select the hours that you want to block Child from using computer." For "What to do when Child’s computer time limit has been reached:" the "Automatically lock Child’s computer" is checked.
I UNDERSTAND that Child's computer is supposed to be blocked from 9:00PM to 8:00AM daily but on 11/06/2010, Child logged in at 7:14AM. Norton Online Family reported "Signed-in during curfew hours [Netbook]" every 2-3 minutes but did not block surfing the Internet. Web activity was also reported during the curfew hours. At 8:00AM, NOF reported "11/6/10 8:00 AM : Blocked - Daily time limit reached [Netbook]" at which time normal surfing resumed without "curfew" alerts. CAN YOU PROVIDE A FIX?
First, please make sure you have the latest Norton Safety Minder installed on the PC. The version should be 2.1.0.37. You can find it by clicking the NSM icon in the System Tray and selecting About Norton Safety Minder.
Please check how long approximately the child surfed on the internet during curfew time at Setting -> Web by checking the Web activities, from 7:14AM to 8:00AM?
Yes, NSM ver. 2.1.0.37 is installed. Notebook computer has Windows XP SP 3, and all updates. NIS ver. 18.1.0.37.
Continuous web activity (multiple websites) was reported during the curfew hours. Norton Online Family reported "Signed-in during curfew hours [Netbook]" every 2-3 minutes but did not block surfing the Internet.
TIME SETTINGS as shown on attached.
I would like to BLOCK Child from using computer during curfew hours.
When a child logs onto the PC during the curfew time, the child would receive a message saying there are 60 seconds left. After 60 seconds, the child is allowed to log back to the PC for another 60 seconds to finish whatever he/she was doing. These behaviors can be repeated for threetimes, so the child gets about extra 6 minutes, then he/she wouldn't be able to log back to the PC without the email address and password for the Norton Online Family account.
How long did the child stay on the internet? You can check that at Web -> Activity.
As I stated in my original post -- Child logged in at 7:14AM. Norton Online Family reported "Signed-in during curfew hours [Netbook]" every 2-3 minutes but did not block surfing the Internet. Web activity was also reported during the curfew hours. At 8:00AM, NOF reported "11/6/10 8:00 AM : Blocked - Daily time limit reached [Netbook]" at which time normal surfing resumed without "curfew" alerts.
This allowed web surfing for 46 minutes during curfew hours . . . obviously it is not working.
My son worked this out also, but finally actually told us how he did it. I suspect this is what your daughter is doing also. I get the warning to say 'signed in during curfew hours' but as I don't check the emails at home every 5 minutes I am not always aware.
Hi, I just came across your post concerning the PC(Parental Controls) not working the way it should during curfew hours. I suggest using the feature that's already installed if you're running Vista or 7. You don't have to be online at all to set this up- which is a good thing, and you're able to customize any account. And thinking about your issue more, it's possible that the account being used has admin(administrative) privileges. Administrative accounts aren't able to be guarded via parental controls. Why? Simply because it's an administrator account with admin privileges. (Which means that, generally speaking, rules don't apply- no matter what.) The very 1st account created when you first setup the PC/Mac, is always has administrator privileges by default. If this is the case, then from within the admin account, you would create a "standard" account- meaning one that has lesser privileges. You could put a password on this one, but if it's specifically for your daughter it probably won't be needed. If you don't allow her to use the internet period, then the system's default "Guest" account will do. For example: On my PC I have 3 active accounts- the admin(which I seldom use and NEVER use while connected), a standard account, and a GuestII account. The standard account can be used just like the admin with one exception: For security reasons, you'll be prompted to enter the admin's password to do certain tasks. Basically, any type of tasks that could potentially damage your PC will be flagged. This is in acted as a "just-in-case" method. ("Just-in-case" you or someone on your PC aren't really sure what's being done or how it should be done. It in layman's terms gives you pause. Hope this tid bit helps. If not, you could always send me a private message. I don't regularly visit this form. Oh, there's a forum in the community called "New Ideas' and underit is the subject "What ever happened to the AOP?" . Please stop by and support this discussion. Allot of us are trying to get Norton to keep the AOP(Addd-On Pack) instead of going with the NOF. If you have any questions what so ever, please don't hesitate to ask- as this is of high importance. Thank you.
The CURFEW problem may be tied to the ability of the computer savey Child to disable Norton Safety Minder. I replied to that thread as well with my system info. Perhaps KatieQ will come up with the answer.
This issue seems to be same as "Allows Child to Login During Blocked Hours" (says Solved but is NOT Solved) and related to "Parental Controls" threads.
My child has discovered how to disable Norton Safety Minder as well.
Windows XP SP3, IE-8, NIS 2011, NOF Ver 2.1.0.37.
In the Windows User Accounts, I am Admin and Child's account is set to LIMITED.
Nevertheless, Child can go to Internet Options, Programs tab, Manage Add-ons, and disable Norton Safety Minder.
This does not seem to completely disable Norton Online Family but does seem to cause some features to not work properly.
Is there a fix for this? There will need to be now since Kids everywhere just learned the secret from the Norton Community.
This issue seems to be same as "Allows Child to Login During Blocked Hours" (says Solved but is NOT Solved) and related to "Parental Controls" threads.
My child has discovered how to disable Norton Safety Minder as well.
Windows XP SP3, IE-8, NIS 2011, NOF Ver 2.1.0.37.
In the Windows User Accounts, I am Admin and Child's account is set to LIMITED.
Nevertheless, Child can go to Internet Options, Programs tab, Manage Add-ons, and disable Norton Safety Minder.
This does not seem to completely disable Norton Online Family but does seem to cause some features to not work properly.
Is there a fix for this? There will need to be now since Kids everywhere just learned the secret from the Norton Community.
