Norton Online Family error--- online framework installation

I had successfully installed NOF on my daughter's computer but she locked the computer and forgot her password so I had to do a system restore to prior to when it was installed. When I try to reinstall the Norton Online Family I get an error saying the online frame work needs to be installed first, I see a bunch of people had this issue and got solutions but all the solutions were sent as private messages instead of being posted for everyone to see, please help.

see this message for instructions

 

http://community.norton.com/t5/Norton-Online-Family/Norton-Safety-Minder-is-not-getting-installed/m-p/624989#M8965