Norton Online Family Issues

I have Comcast NSS 20.1.0.24.  I recently re-installed Norton Safe Minder.  I am currently using Firefox 16.0.1 as my default web-browser, but also use IE9 which works with Safe Minder.  I am having the following issues:

 

A box pops up intermittently indicating that Safe Minder needs a re-start and I need to re-start my computer.  On the Comcast NSS user interface in the Online Family Login I populate my email and then after entering my password, I get invalid SSL certificate, try again.   However, I can login to Safe Minder directly from the Norton Online Family site just fine.