Can any please help me with these problems please?
1. I don’t see any activity reported
I already re-installed the software in my computer, re-registered the computer and confirmed the kids account. I know it is working because the computer logs him off after his allowed use time ends.
2. I can’t extend the usage of the computer
My son was working on the computer and I needed to extend the usage time, but the software doesn’t recognize my password. I have already reset my password and it still doesn’t work. It became so annoying that I change the settings to give him a warning and still allow him to continue to continue to use the computer, but it is still logging him off and not taking my password.
I checked and he is logging into the correct account, on the correct computer etc…
Both problems are occurring continuously, pretty much since I installed the product on my PC.
HELP!!!