I have NOF set up in a "whitelist only" configuration, with every category blocked, and specifying particular sites in the "specific websites to alllow" section.
Sometimes, for no apparent reason, a site in the whitelist gets blocked. My daughter could be actively using the site, click a link (to the same site), and be blocked. I updated the house rules, and sometimes that clears it up, but the problem keeps recurring. I know it's not an outsite site in a frame or something similar, because the "blocked" page gives me the URL of the whitelisted site.
I've seen 2 other threads about this, but one I couldn't post to, and the other sounded more like an advertising/frame issue.
Please send me a sample URL of the website that is on the whitelist and the link on the site, which is blocked sometimes after the kid clicks on it. If you want to keep it private, please send the information to my by private message.
The site and link were on aventalearning.com. She was logged in at the time, so I can’t get you the exact links now. If it happens again, I’ll grab all that info for you.
Is there a general condition that could cause a problem like this? Maybe an Internet connectivity issue?
Thanks for the information. I'll check into this to see I have any luck with reproducing the issue.
I suspect that while the child is on aventalearning.com and selects a link or a button that brings the child to a different domain (not on aventalearning.com domain anymore) and that page is being blocked because the categories of the page has been selected to be blocked. You should be able to see the domain name on the blocked page.
If you get the blocked page again, please send us the screen shot of the page or the exact message on the page.