Norton Online Family (Still looking for help)

I am still seeking help regarding this matter -

 

I have had recent issues in the past as it pertains to Norton Online Family.  I had issues unistalling it and had to use a third party unistaller program in order to get it off my PC.  A system restore didn't work.

 

My issue is logging in from the User Interface and receiveing a message of "Invalid SSL Certificate" Try Again.

 

I have the following -

Windows 7 64 Bit

FireFox 16.02

Comcast NSS 20.2.0.19

I have not re-installed Norton Online Family which I understand is separate form Norton Security products.

 

I am seeking any possible assistance as I am considering re-installing it.  Any advice or assistance is greatly appreciated.

 

Thanks.