Norton Online Family Stops all Internet Access

Hi,

 

I would really like to use this product as I have 4 kids and this will really give me the advantage of making sure they are not doing anything they arent supposed to do online.  I tried installing it on the 2 middle kids' computers and as soon as I did, the computer stopped getting internet, even on pages like the main google interface, disney, nickjr, etc.  These computers are HPs and are both running Windows 7, with Norton 360 6.0 and IE 8.

 

I saw a post about setting the Proxy in IE and tried that, but it didnt work.

 

In case it matters, internet in the house comes from the Actiontec router to a 24 slot Netgear multiport switch to all of the room.

 

Thanks!

 

Vic