Everything with Norton Vault has been fine until yesterday morning when entering the password to the online vault through the Firefox toolar resulted in an error stating "the operation timed out, please check network connection". The password is correct since if I entered any other password it would state it was invalid. I tried going through the website for the online vault and using the same password I get an internal server error. Nothing had changed since yesterday morning and the night 8 hours previously that I am aware of when I last used the vault succesfully. I have tried going through the toolbar thorugh IE and Chrome, same thing. I have tried logging out of the vault, and logging back in with the username and password, and then when I get to the second password for the vault...timeout, ditto if I logout, reset the computer, log back in. So essentially I am somehow locked out of all my passwords as Norton claims I have no internet connection, which as can be seen from writing this...is incorrect. Please help. I am up to date on all the Norton updates, I don't know what to do to get all my passwords again...