Wow. That is unusual for PC Checkup or other bundled software to be included with programs that you have to purchase. Usually, the tagalong programs are there to help offset the cost to the developer of providing their application for free, such as Adobe Reader, or Flash Player.
I installed PC HealthBoost and it did not come bundled with any other software. I then installed DriverBoost and was offered PC Checkup during the installation process. All you have to do is click the Decline button and PC Checkup will not be installed. No software other than PC Checkup was offered or installed with DriverBoost. Note that PC Checkup does not launch until 3 hours after installation.
Turbo wrote:
I installed PC HealthBoost and it did not come bundled with any other software. I then installed DriverBoost and was offered PC Checkup during the installation process. All you have to do is click the Decline button and PC Checkup will not be installed. No software other than PC Checkup was offered or installed with DriverBoost. Note that PC Checkup does not launch until 3 hours after installation.
Thanks Turbo for posting the dialog box above.
So, an open question to both Symantec and the Norton Community; review the DriverBoost dialog box above carefully and tell us whether or not if you think that there may be something wrong there in terms of the content and the button options present in the dialog box offered above.
Looking forward to your feedback.
Thanks
Hi elsewhere,
I don't see anything wrong here. The user is given the option to decline or accept the offer, and the meaning of "I accept" is clearly spelled out. The EULA is easily accessible. Most bundled software comes with the "Accept" option pre-selected, causing inattentive users to sometimes install the software inadvertently. In this case, the user can't proceed until a decision about accepting or rejecting the offer is made. Because the entire dialog box is devoted to Norton PC Checkup, it makes it less likely that a user would skip over the information, unlike some of these offers where the additional software bundle is not displayed prominently. People who don't read these dialog boxes should not be running as administrators.
SendOfJive wrote:Hi elsewhere,
I don't see anything wrong here. The user is given the option to decline or accept the offer, and the meaning of "I accept" is clearly spelled out. The EULA is easily accessible. Most bundled software comes with the "Accept" option pre-selected, causing inattentive users to sometimes install the software inadvertently. In this case, the user can't proceed until a decision about accepting or rejecting the offer is made. Because the entire dialog box is devoted to Norton PC Checkup, it makes it less likely that a user would skip over the information, unlike some of these offers where the additional software bundle is not displayed prominently. People who don't read these dialog boxes should not be running as administrators.
Hi SendOfJive
My observations regarding the dialog box:
- The '>' symbol is missing from the Decline button; the text on the button should look like this: 'Decline >'. The '>' symbol is shorthand for 'Next'. By placing the '>' symbol only on the 'I Accept' button, it implies that the DriverBoost installation won't proceed unless the 'I Accept >' button is selected. This design plays on the fact that many users familiar with EULAs will assume that clicking Decline will result in terminating the DriverBoost setup when in fact all it will do is opt out of installing Norton PC Checkup during the setup process. The current dialog design appears to be biased in favour of the pay-per-install application.
- The dialog box mentions that Norton PC Checkup would scan for Wireless Security, Family Safety and Backup Protection issues. On this machine, Norton PC Checkup 3 did not itemise any of these categories in it's Detailed Scan Results report. Obviously, this assumes that DriverBoost installs the latest version of Norton PC Checkup during it's installation.
- Potentially an issue for Symantec but in this dialog box, does the use of the Norton logo/branding in grey-scale meet Symantec's brand usage guidelines?
In terms of my experience with the Norton PC Checkup 3 product:
Read the paragraph below the 'Scan Now' button and note the emphasis on the word FREE.
Clicking 'Scan Now' button produced the following results:
Note that the Performance Alert is advising that my PC is running 'very slow' and that 'expert attention is needed to tune-up my computer and get it running like new again'.
However, when I click on the 'View Detailed Results' link, I see the following results:
Apparently, the only major Speed issue with my PC is that it only has 4GB of RAM installed!
And what's the deal with the alert on row 3, 'Security: Subscription: Unknown'? Doesn't the green check mark on row 6, 'Security: Anti-Virus Subscription: Windows Defender' negate the Subscription issue raised by row 3?
And on row 4, what does 'Speed: Windows Update: Not Optimized' mean on a machine that has automatic Windows Updates enabled? The point here is that Norton PC Checkup is raising concerns without providing a detailed explanation for each of the issues that it has detected.
That said, clicking the prominent 'Get Protected Now' button...
...takes me to the site above. My PC Tune-Up service is going to cost me $84.99 with NortonLive Services. Given that Norton PC Checkup advised that the primary Speed issue with this PC is hardware-related (apparently a lack of RAM!), how is the $84.99 that I may potentially spend on this service going to benefit me? Shouldn't Norton PC Checkup be advising me to first upgrade my RAM and then re-run the PC Checkup Scan to re-evaluate my system?
Enough from me; I'm looking forward to hearing feedback from other forum members who are willing to download, test and post their results here on how the Norton PC Checkup product evaluated their systems.
Thanks
Hi elsewhere
I agree that the continue arrow should be on the decline button.
When I ran PC Checkup it reported that my Windows Firewall is disabled, when in fact it is enabled and running.
It also reported that my speed is OK, even though I have less RAM than you.
Thanks Turbo.
Did you get the 'Performance Alert!/Get Protected Now' scan result for any other issues listed in the Detailed Scan Results window? I'm interested in determining if PC Checkup always advises that a NortonLive Service is required regardless of how trivial the 'detected' problem may be.
Thanks
Hey elsewhere
I ran it again and these are the only bangs I got
I was never offered the Norton live service.
When I clicked on the fix link to update my drivers I was offered software that would update my drivers for only 30 bucks, even though I can update the drivers free at the Nvidia website.
This program appears to be nothing more than thinly veiled adware.
Bonjour,
Pas de réponse car jamais testé mais je le ferai 
J'ajoute le lien de Norton PC Checkup.
Oups ! Les serveurs sont surchargés car je suis à 11 ko/s. Je verrai plus tard. Super, j'ai trouvé un créneau à 20 ko/s 