Will Norton Power Eraser remove Level Quality Watcher?
Hi, ms80; welcome to our community!
As of a couple months ago, the answer was no. Given that--and the fact that NPE will occasionally have to remove essential system files to rid your system of an infection--I would not recommend it in this case.
This threat appears to require expert human intervention, as I have not seen any security software that can take it out on its own:
http://community.norton.com/t5/Norton-360/Level-Quality-Watcher-ads-How-to-remove/m-p/1066447#M98431
Based on our experience with it here, it is best to refer you to the recommended forums, where a real malware expert can work with you one-on-one in real time to dig these things out. Some of our best folks here have checked them out to make sure that they are capable, and competent to deal with rootkits and other nasties. Most of them handle tricky Windows problems as well.
http://community.norton.com/t5/Tech-Outpost/Malware-Removal-Forum-Recommendations/td-p/1059145
Just sign up for one of their free accounts--where required--and go to the forums; don't click on any of the ads! Note that some of these forums (like qmalwareremoval and bleepingcomputer) require that once they begin working with you, you not consult any other sources on your infection until it's resolved--and will close your case if you do. This is important, to avoid confusion (and really bad outcomes) resulting from trying to follow several people's advice at once! LOL
Good luck, and please let us know how it turns out!
V/R,
--DistEd2