Norton Power Eraser Beta

The Norton team released a new Norton Power Eraser beta  3.1.0.8.

I hope many of you have a chance to try it and let us know what you think..
 
We look forward to hearing your feedback and great ideas. 
 
Key changes in this release:


•    Zeroaccess remediation
The tool has been updated to remediate Trojan.Zeroaccess and Trojan.Zeroaccess.B.
 
•    Advanced UI
Tools and features designed for advanced users and technicians to help diagnose and remove threats.

•    Reputation Scan
Tool in the Advanced UI for scanning the reputation of a file or folder

 

 

 

 

You can download the Norton Power Eraser Beta here:
http://security.symantec.com/nbrt/npe.aspx?&env=beta

The Norton team has just released the new Norton Power Eraser beta,  NPE 2.5.0.36

I hope many of you have a chance to try it and let us know what you think.
 
We look forward to reading your feedback and great ideas.
 
Key changes in this release:

 

  • Norton Live Banner

At the bottom of the Main UI  there is a banner with a link to a Norton Live page that reads-

“Need help with a virus or spyware? A live expert can remotely remove it for you. Learn more about this paid service”

 

  • Rootkit Scan enabled by default

The Rootkit scan will run by default. There is an option in settings to disable this.

 

  • Improved usability scan results screen

‘Unknown’ files now have an info dialog pop-up to provide more information about the detection.

In order to remove an ‘Unknown’ file users will first need to click the ‘enable action on the file’ button found on the info pop-up dialog .

The Cloud Scan flow has been changed to a cloud shaped button.

 

 

You can download the Norton Power Eraser Beta here:
http://security.symantec.com/nbrt/npe.aspx?&env=beta

 

 

(Discussion about Norton Power Eraser is in the Other Norton Products forum.)

Norton Power Eraser 2.5 is now officially released and the beta has ended. Thank you for testing the beta and for sharing your feedback.

 

You can download this version of NPE here:

http://security.symantec.com/nbrt/npe.aspx?

 

 

  Key changes in this release:

  • Improved Network Resiliency

Additional logic to resolve network problems that prevent NPE from running

 

  • Undo to a separate partition

If you remove a file that makes the system unbootable, (certain rootkits that hook the OS for example) you can boot from NBRT or another Windows partition and undo the changes to the other OS.

Note: Current NBRT does not use NPE 2.5 beta.

 

  • Main UI and setting layout change
  • Norton Live Banner

At the bottom of the Main UI  there is a banner with a link to a Norton Live page that reads-

“Need help with a virus or spyware? A live expert can remotely remove it for you. Learn more about this paid service”

 

  • Rootkit Scan enabled by default

The Rootkit scan will run by default. There is an option in settings to disable this.

 

  • Improved usability scan results screen

‘Unknown’ files now have an info dialog pop-up to provide more information about the detection. In order to remove an ‘Unknown’ file users will first need to click the ‘enable action on the file’ button found on the info pop-up dialog .

 

The Cloud Scan flow has been changed to a cloud shaped button.

 

(Discussion about Norton Power Eraser is in the Other Norton Products forum.)

The Norton team has just released the new Norton Power Eraser beta,  NPE 2.5.0.36

I hope many of you have a chance to try it and let us know what you think.
 
We look forward to reading your feedback and great ideas.
 
Key changes in this release:

 

  • Norton Live Banner

At the bottom of the Main UI  there is a banner with a link to a Norton Live page that reads-

“Need help with a virus or spyware? A live expert can remotely remove it for you. Learn more about this paid service”

 

  • Rootkit Scan enabled by default

The Rootkit scan will run by default. There is an option in settings to disable this.

 

  • Improved usability scan results screen

‘Unknown’ files now have an info dialog pop-up to provide more information about the detection.

In order to remove an ‘Unknown’ file users will first need to click the ‘enable action on the file’ button found on the info pop-up dialog .

The Cloud Scan flow has been changed to a cloud shaped button.

 

  

You can download the Norton Power Eraser Beta here:
http://security.symantec.com/nbrt/npe.aspx?&env=beta

 

 

(Discussion about Norton Power Eraser is in the Other Norton Products forum.)

Norton Power Eraser 2.5 is now officially released and the beta has ended. Thank you for testing the beta and for sharing your feedback.

 

You can download this version of NPE here:

http://security.symantec.com/nbrt/npe.aspx?

 

 

  Key changes in this release:

  • Improved Network Resiliency

Additional logic to resolve network problems that prevent NPE from running

 

  • Undo to a separate partition

If you remove a file that makes the system unbootable, (certain rootkits that hook the OS for example) you can boot from NBRT or another Windows partition and undo the changes to the other OS.

Note: Current NBRT does not use NPE 2.5 beta.

 

  • Main UI and setting layout change
  • Norton Live Banner

At the bottom of the Main UI  there is a banner with a link to a Norton Live page that reads-

“Need help with a virus or spyware? A live expert can remotely remove it for you. Learn more about this paid service”

 

  • Rootkit Scan enabled by default

The Rootkit scan will run by default. There is an option in settings to disable this.

 

  • Improved usability scan results screen

‘Unknown’ files now have an info dialog pop-up to provide more information about the detection. In order to remove an ‘Unknown’ file users will first need to click the ‘enable action on the file’ button found on the info pop-up dialog .

 

The Cloud Scan flow has been changed to a cloud shaped button.

 

(Discussion about Norton Power Eraser is in the Other Norton Products forum.)

It's always good to see that this project is not abandoned by Symantec and it's updating frequently when the threat landscape is going to change.
Whether you have included advanced rootkit detection techniques(especially against Backdoor.Tidserv.M and Trojan.Zeroaccess)into the last beta build, or the only way to detect and / or clean these rootkits is the NPE scan on NBRT environment?

unable to run Power Eraser Beta.   error message says it is not a valid win32 application


rcsptdisi wrote:

unable to run Power Eraser Beta.   error message says it is not a valid win32 application


Hi rcsptdisi,  Welcome to the Norton Commuinty.

Please try from http://security.symantec.com/nbrt/npe.aspx?env=beta&NUCLANG=en-us.  Let us know how you get on.

Thanks,  Dave.

That is what I did before. I followed the directions. When I tried to run it, I got the error message that it was not a valid win32 application.

OK.  Then I am out of suggestions.  :smileywink:  Hang on until someone here can provide the information you require.

Thanks,  Dave.

Hi rcsptdisi,

 

Can you please check if the NPE-Beta.exe is not corrupted? There should be Symantec signature in the Digital Signature tab of Properties window. The size of the file is 2.64 MB (2,775,112 bytes) [The size on the disk may vary] Please check what the size is on your end.

 

Can you please let us know what OS you are running?

 

A common reason for the error which you are facing is that either the file is corrupted/missing or virus/malware exists on the machine.


Also, please try downloading NPE on a clean machine and then using it in the infected machine.

 

Let us know what happens

 

Thanks!

There is no Digital signature

 

The file is 2.41 MB   2,530,792 bytes

 

I don't have another machine here that I can download to.

 

I do hav a viruson this machine. That's why I downloaded Power Eraser

 

The Norton scan says  I have Trojan.Zefarch on this machine

The operating system is windows XP and I did download Windows XP Service Pack 3

If you are using IE, could you try downloading with another browser to see if the full file comes down?

Today I've noticed that NPE-beta got updated to 2.5.36(26 was previous build). 

There are any changes in this beta build? 

These are the changes in the new build. I will be announcing these changes on the forum as well.

 

Key changes in this release

 

  • Norton Live Banner

At the bottom of the Main UI  there is a banner with a link to a Norton Live page that reads-

“Need help with a virus or spyware? A live expert can remotely remove it for you. Learn more about this paid service”

 

  • Rootkit Scan enabled by default

The Rootkit scan will run by default. There is an option in settings to disable this.

 

  • Improved usability scan results screen

‘Unknown’ files now have an info dialog pop-up to provide more information about the detection.

In order to remove an ‘Unknown’ file users will first need to click the ‘enable action on the file’ button found on the info pop-up dialog .

The Cloud Scan flow has been changed to a cloud shaped button.

Thanks rcsptdisi,

 

The error was due to the corrupted NPE.exe;

 

As Nate has suggested, Can you please try downloading on a different browser?

 

If it fails, can you please use the Norton Bootable Recovery Tool by visiting the following page http://security.symantec.com/nbrt/nbrt.aspx?

 

Regards!

I just recently used power eraser and it came up with physicaldrive0. So I continued to fix and now I cannot boot. I’ve tried several times to recover from multiple different recovery points to no success. There is NOTHING in support about power eraser and I’ve found nothing else anywhere

The Norton team has just released the new Norton Power Eraser beta,  NPE 2.5.0.26

I hope many of you have a chance to try it and let us know what you think..
 
We look forward to reading your feedback and great ideas.
 
Key changes in this release:


•    Improved Network Resiliency
We have added additional logic to resolve network problems that prevent NPE from running
 
•    Undo to a separate partition
If you remove a file that makes the system unbootable, (certain rootkits that hook the OS for example) you can boot from NBRT or another Windows partition and undo the changes to the other OS
Note: Current NBRT does not use NPE 2.5 beta.

•    Main UI and setting layout changes
Main UI layout  has been updated with the three principal actions available as clickable button (Scan, History, Settings)
Similarly, the settings page layout has been refreshed and updated.
 
•    Setting option to only show bad files
Suspicious files that would normally be shown in the scan results can be suppressed. Users that have a high number of suspicious files that are safe may wish to enable this setting.

 

 

You can download the Norton Power Eraser Beta here:
http://security.symantec.com/nbrt/npe.aspx?&env=beta

Sounds like Norton Power Eraser (NPE) has detected the Boot Record (MBR) and has either deleted it or incorrectly disinfected the MBR, when this happens you on booting the PC will usually get a black screen with a white flashing underscore.

 

Depending on the Windows you have of course for which command to use, but use the recovery disc or installation disc etc, then use the command prompt to fix the MBR

 

Quads