Hello all,
I've been having a lot of pop up windows from a program called Win 7 Anti-Virus 2011, a program that I did not install and follows the usual "rogue antivirus" pattern of telling me my computer is infected, showing perfectly legitimate files as threats, and telling me that, as it is the only piece of software strong enough to deal with these threats, I should promptly register it and give all my personal information to them.
Yeeesh.
Anyway, I ran a standard full-system scan, got nothing but tracking cookies, and figured that good ol' Norton 360 wasn't quite up to the task. I followed the "still having issues?" links and downloaded Norton Power Eraser. The problem is, I can't seem to connect to the server. I know that the server is hardly the most reliable on earth, but I'm worried that, due to the fact that I have a fairly obvious piece of ingrained malware, it might be blocking my attempts to access the server (if that's doable... I've heard that some programs can interfere). I have been trying for two days now and can't seem to get on. My question is: should I allow more time for it to try and connect, or is there something else I should do to get it working.
As for my system specs:
I'm running Windows 7 professional 64-bit on a partitioned Mac laptop with Norton 360. I can't seem to check the version number for N360 at the moment as my computer is in safe mode (trying to run NPE...), but it was the most recent version as of last week. I had no trouble getting into support sites/forums to learn about my problem.
Any help you have would be appreciated. I'll keep checking back here when I can, tell me if you need any more specs/information.