Hey guys. So I'm trying to run norton power eraser on my netbook, but whne I do, when I ask it to restart, it says "Computer is restarting", or something like that on the norton power eraser application, and just stays there instead of restarting. (it works fine on my computer). Then if I tell it to restart manually, when it boots up, it acts like I never told it to do a rootkit scan (think because the manual restart kills norton power eraser possibly) I even copied over the same norton power eraser I was using on my computer to the laptop, but same problem. I've tried doing it while logged in as administrator, but after that I'm out of ideas. Help?
erm, never mind, it worked upon manual reboot now for some reason. -_-'''
Hi glahoiten,
Can you please send us the logs for us to analyze why this happened? I'll send you a private message with the instructions on how to send the logs.
Thanks in advance!