Norton Private Browser

[Mary_Kathleen_Gaskin]

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Issue abstract:

Detailed description:

Product & version number:

OS details:

Windows laptop, using Norton Private Browser, how to delete an extension. I need to delete the Norton Password manager extension, so I can reinstall it. It just keeps spinning when I unlock vault.
thank you

[bjm]

@Mary_Kathleen_Gaskin

Windows laptop, using Norton Private Browser, how to delete an extension. I need to delete the Norton Password manager extension, so I can reinstall it. It just keeps spinning when I unlock vault.

Norton Private Browser v129.0.26740.101
Norton Password Manager v8.2.2.488

Sign Out all Norton + Restart (not Shut down) machine.

Try updating Norton Private Browser and Norton Password Manager extension → try Unlock

If no joy…disable Pre-installed Norton Password Manager

Try Norton Password Manager from Chrome store [here]

Please post progress

[Mary_Kathleen_Gaskin]

Thank you so much for your help. Signed out and restarted but no help. Then was going to uninstall Private Browser, but there was an option to modify/fix. Ran that and it worked. Thanks again.