Norton Product Tamper Protection detect and block attacks from task manager to NIS 2013 on Win 8!

Hi to all!

 

Since I installed NIS 2013 20.1.1.2 on my second machine, I noticed that every time I open the task manager and I click in the "details", Norton Product Tamper Protection blocks about 34-35 attacks addressed to

C :/ Programfiles / Norton Internet Security / Engine / ccSvcHst.exe.

Checking the history of a day that I opened the task manager a dozen times, there are about 350 lines that refer only to these attacks.

I can not understand why the task manager should go to change something in NIS 2013 or if there is an issue in NIS 2013. Previously I had NIS 2012 and this did never happened.

1. Is there anyone who has encountered the same problem on a Windows 8 machine and NIS 2013.

2. Is there a way to prevent this from happening please? Obviously without having to turn off "Norton Product Tamper Protection".

 

Thanks for any suggestions and help.

 

    Sandro

 

Hi,

 

I asked about the problem by the Symantec stuff, if I get any answer I will report back to you (it could take 1-2 days).

 

PapauZ

Hi Sandro,

 

The Tamper Protection of Norton is designed to keep the integrity of all Norton Files, Drivers, Services etc. and does not allow any modifications to be applied to it.

 

All what you see in the log are attempts to modify the Service Host of Norton and the attempts are blocked by the Tamper Protection. This is normal, as the Windows Service Host (svchst.exe) or other services which interact with Norton will try to read / write the changes into the Norton Service Host ( which, again, is not needed, as Norton is in selfcontrol )

 

 

Regards,

John


Sandro_cm wrote:

Hi to all!

 

Since I installed NIS 2013 20.1.1.2 on my second machine, I noticed that every time I open the task manager and I click in the "details", Norton Product Tamper Protection blocks about 34-35 attacks addressed to

C :/ Programfiles / Norton Internet Security / Engine / ccSvcHst.exe.

Checking the history of a day that I opened the task manager a dozen times, there are about 350 lines that refer only to these attacks.

I can not understand why the task manager should go to change something in NIS 2013 or if there is an issue in NIS 2013. Previously I had NIS 2012 and this did never happened.

1. Is there anyone who has encountered the same problem on a Windows 8 machine and NIS 2013.

2. Is there a way to prevent this from happening please? Obviously without having to turn off "Norton Product Tamper Protection".

 

Thanks for any suggestions and help.

 

    Sandro

 


A similar issue to yours occurred under Windows 7 and this was brought to Norton's attention during the NIS 2013 Beta testing cycle:

 

http://community.norton.com/t5/Norton-360-2013-Norton-Internet/Norton-Product-Tamper-Protection-vs-...

(link to a transient forum board)

 

For now, your short-term solution may be to re-install NIS 2012.

 

First I would like to thank you all for your suggestions.


I have seen this problem persists for a long time, almost since the beginning of the development phase of the software.
I am fully agree with what elsewhere had suggested in previous posts:

 

"In any event, can the Severity Level Of These Particular entries Tamper Protection be downgraded to 'Info' rather than 'Medium'? Or can your developers in September the 'Show in the Recent History View' flag to 'No' for Particular These entries Tamper Protection? "

I believe that this change will bring Symantec difficult since Tim Lopez had practically already hinted that the discussion could be considered archived as Product Tamper is designed to act this way.
I sincerely hope that this matter is again taken into consideration by Symantec. If we consider that in a few days will begin sales of PC's with Windows 8 pre-installed, I think Norton Community will be flooded with a lot of users who already have to deal with the new OS.

- PapauZ: Thank you for bringing the issue to Symantec, hoping that this will lead to some positive result for end users who are  always those who find themselves increasingly involved having to deal with the various issues in the software that they have paid.

          Sandro