Norton Quick Scans

My computer only did one quick scan yesterday and it usually does 3 or 4… What can I do to resolve this issue?

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Normally, quick scan runs automatically (unless scheduled in scan scan settings). The auto scan runs when triggered by receipt of current SDF definitions and after computer has been in idle mode for x number of minutes as defined in your Admin settings. I am UK based & normally get 2 SDF defs per day during week - Saturday & Sunday only receive the single issue - usually early/mid afternoon. Computer usually on 2-3 hrs in morning - likewise afternoon so only pick up latest issue which supersedes any missed issued SDF’s

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Hello Holly. Taking my Norton history into account, what I am seeing is that its perfectly normal for Quick scan to perform only once a day, yet, multiple times on other days. In my situation, I was away from this computer more than on it the day multiple scans took place. I don’t think this is out of the ordinary for scans. I might also add that today, Sept. 1st no scans have been done. Again, I have this device in use more than idle today. Hope this helps.

SA

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