Hello! My Norton gave me 2 at risk issues- 1) Intrusion protection and browser protection. I went through the Norton 360 quick fix and was advised that I download the Norton R&R install tool. I did so, however for whatever reason, the tool is stuck at "initializing download"; it won't go any further in the process. I tried it three times and it won't download. Can someone advise me what the problem may be?
If Intrusion and Browser Protection are the first issue, What is the other Issue Norton Prompted you?
Before going to the Remove and Reinstall Process, Do a Reset in the Internet Explorer: Close all the Internet Explorer windows-> Open Run (Win key + r) -> type inetcpl.cpl -> Advanced -> Reset -> Restart the Computer and check Intrusion Prevention is fixed or not.
If it is not fixed then Remove the Norton from Start->Programs/All Programs -> Norton360->Uninstall->Restart->Run Norton Removal Tool -> Reinstall the Norton 360 from here -> Run the Live Update.