Hi,
I wonder if you can help me please?
We are using Norton 2011 with Firefox 3.6.10, Windows XP with all the current updates; when performing a search using Norton Safe Search websites, we are redirected to a known bad website.
The websites are being redirected to "wzeu.ask.com", and the status bar momentarily displays "ask.askredir.com". It seems that it is related to "ask" search engine as when performing the search in Google, Firefox goes to the correct website.
I have run the Norton scanner in safe mode, and have run Spybot as well but neither of these detect anything. Can you tell me what to do?
Thank you
Dettol66