Norton Safe Search problems

Hi!  I'm new here and have been reading the topics in case I find a solution to my problem bu I didn't.  My problem is that Norton safe Search is working with Norton, Google and Bling search but when I click on the green OK to open the full page to see if somebody wrote something else about the site I was searching, IE or Chrome don't open the page.  IE says that couldn't open the page and so so.  Can somebody have any idea what the problem is?  I have checked the add on of Norton so they are ON and really I don't know what else to do.

Thanks for your help.