Norton Safe Web Site verification process failed

Hi,

 

I have registered two of my web sites (www.chrisiles.co.uk & www.llrs.co.uk) on https://safeweb.norton.com/ however I am having trouble continuing with the registration of these sites and can not find any help file to assist me.

 

I have followed the instructions to the letter, by uploading the authentication .html file, Correctly named up to my web space. I tested this via the link in the info e-mail sent by Symantec Safe Web and all is fine, the authentication file appears in my browser from my web space showing the authentication number ok.

 

However when I try to “verify site ownership”, I repeatedly get the following message “Site verification failed. Please copy the auth file to the root directory of your Web site.”

What have I done wrong

Thanks,

Chris Iles

 

[edit: renamed subject.]

 

Message Edited by Tony_Weiss on 04-27-2009 08:08 PM