Hello,
I am posting on behalf of a client who has asked me to dispute a problem detected by Safe Web on his site. However no matter what I try, the system will not pick up the verification code. I have uploaded both the meta tag and the HTML file to the root of the site and manually verified they exist, but the system just keeps returning an error stating verification failed and to add the meta tag or the HTML file.
Can anyone explain why this would happen? Is it a common problem? It is very important this is fixed so I can verify the site and get the site removed, as it is causing an alarming drop in revenue for my client.
Thank you in advance for any advise you can give.
Andrew