i have been using Norton Safety Minder for over a year on a Windows 7 computer and it had been working great. Recently, I think a new version was downloaded and I don't think it's worked since. At startup the yellow box with the black paw appears in the system tray, but it blocks prohibited sites only occasionaly. When it is failing to block sites, if I put the mouse on the sys tray icon and click on it, it disappears. Checking the Task manager, I can see that the process has disappeared. Please help me get it working again.
P.S. I should mention that I've already tried uninstalling and re-installing NSM. No luck. Do old, unused Norton components cause this problem? I've read about something called the Norton Removal Tool that cleans up the components that are causing problems. I think this computer used to use Norton antivirus or internet security.