Norton Safety Minder has been disconnected. Monitoring unavailable

Hello,

 

sorry if this is a duplicate (i may have combined it in one big message the first time i logged some errors), but i keep getting these two messages on aprox 2 of the 10 pcs that i am monitoring...

 

Norton Safety Minder has been disconnected. Monitoring unavailable.

or

Norton Safety Minder is not running

 

although i am getting these messages, right after i get these messages, i am still getting activity notification immediatly after this message is posted, and when i look at the pc, it DOES have the safety minder icon in the bottom right taskbar...so not sure why i am getting these....but i am getting them so often, that i am starting to ignore them, and i don't want to get in that habit if / when this really does happen....please advise..