I have Norton Safety Minder 2.3.0.17 set up on Windows Vista 64, with time limits for our daughter of 5 hours on weekend days.
Today, she logged in at 10:15am and was connected and pretty active until just before 3:00pm. But NSM says she has 3:44 time remaining. Her total logged-in time was definitely more than 1:16 during this period. Is there something wrong that there is such a discrpancy between her actual on-line time and the time NSM things she was on?
(Note: I have seen NSM time out and I had to extend her time earlier this week - so it does work... but I don't know how much time she had spent logged in before that expired.)
We have the free version, so "Time" tab on the user monitoring site is not active; I can't see how much NFM thinks she was active.