Norton Safety Minder will not install

I attempted to install Norton Safety Minder on my daughter's computer and received a message stating something to the effect of:  "This product is not compatible with the operating system on this computer."  The computer is running Windows Vista Home Basic (32 bit), which is listed as a supported operating system.

 

I've tried running NSM as an administrator, tried to run it in different compatibility modes, but can't get it to install.  Without NSM to enforce the rules attached to my parental account, Norton Online Family is of no use.  Is there another version of Norton Safety Minder available?

Hi riveira,

 

Please check to see if any Vista service packs installed on the PC.

 

If you're not familiar with the subject, please check the support link below from Microsoft or contact Microsoft Support.

 

http://support.microsoft.com/kb/948343

 

 

 

Thanks,

Katie