Hey, I have a DELL pc with Windows Vista (latest update)
Since 3 weeks my PC shuts down with a blue screen, restarts by itself and always the same "License Agreement" appears. (On the background is only the Vista background, nothing else):
http://admin.digitalriver.com/v2.0-img/operations/symcorp/image/E/U/L/EULA_ie.pdf
Then I must accept or decline. But when I press accept, Norton Save & Restore program appears and I can't do anything. It looks frozen. (And when I decline it shuts down instantly)
I shut down my pc then and try to restart it in safe mode, and after a several times I manage to get him back working normally.
Sometimes it happens daily, if not it's within 72 hours (like the license agreement says)
I have had the program as long as I have this PC (so over 2 years now) and never had this before.
I do remember vProTray.exe errors popping up, but that's already longer than a month ago, but I just ignored them 'cause I don't know what the .exe file is doing.
(Now I can't even seem to find the VProTray.exe on my PC)
I also tried uninstalling with the Norton uninstall tool, the program is gone, but the blue screens keep appearing + the license agreement screen.
Please help me, my pc is not usable in this state.