Norton Save & Restore Error E0BB001B

Archive
1

I am using Norton Save & Restore 2.0 Version 2.0.6.26322 to back up my hard drive c: to an external hard drive E:.  I have scheduled weeekly backups that have functioned flawlessly for years.  A few weeks ago, I discovered that the backup would fail and give this error message: 

Error E0BB001B:  Cannot lock volume \\?|Volume {29f17687-17de-11de-91bc-806c6172696f}| because it contains the OS or has an active paging  file.

What can I do to resolve this error and restore my program to its proper function?

Thanks for any help you can provide.

2

Thanks for your input.  I will give the repair install a try tomorrow and report the results.  I don't believe anything else was installed that would interfere with the program, but anything is possible.

3

Ok.  Here's what I did.  I did the repair install and the program began to backup.  However, after all night it had just backed up 3%.  So I cancelled that.

I attempted to back up just My Documents.  But, first I changed the external drive I was backing up to and I turned off the firewall. The program began to backup, but then I received this error:

 

Error E4BC0012:  An interaction with the catalog’s database layer failed unexpectedly:sqlite3_step5: database is locked.

 

I presume this has something to do with a Sequel Server database that is on my computer.  What do I do now?

 

Thanks in advance.

4

I would personally never use File and Folder Backup. From the command prompt, you may want to try running chkdsk /r on the source and destination drives.

5

Have you been using file and folder backup all these years or just for your test?

 

If you been making system images all along, how about restoring an image from when everything worked?

You could copy any files and folders that may have changed in the last week or so to your external drive.  Your documents, mail etc.

Then restore an image from a couple weeks ago and when your back in windows copy back your documents and mail.

 

Dave

6

My last post indicated another error message which I was able to fix by following the soloution from a different post from the community.  It seems that that fixed the problem, because Norton Save & Restore is once again backing up correctly.  

Thanks for the assistance.

7

I am using Norton Save & Restore 2.0 Version 2.0.6.26322 to back up my hard drive c: to an external hard drive E:.  I have scheduled weeekly backups that have functioned flawlessly for years.  A few weeks ago, I discovered that the backup would fail and give this error message: 

Error E0BB001B:  Cannot lock volume \\?|Volume {29f17687-17de-11de-91bc-806c6172696f}| because it contains the OS or has an active paging  file.

What can I do to resolve this error and restore my program to its proper function?

Thanks for any help you can provide.