norton scan freezes and quits

Windows 7

 

I have Norton Utilities for a few months now and it has been working perfectly. But lately, whenever I scan, it goes through all its stages but when it comes to Chrome Browser, it quits.  I tried uninstalling Chrome, no change. re-installing it, no change. 

 

I looked into the settings under administraion but I can't see where I can by-pass Chrome browser check. I tried re-installing Norton but still no change.

 

thanks for any help.

awc222