Up until April 30th of 2021 my VPN was working fine, but now it will not turn on at all. There is no error message. The "connect" button does not work in the system tray, the "turn on" button does not work in the program window, clicking the drop down "open" button does nothing. I tried double clicking the program icon (after searching for it) and that does not work either. I have tried downloading it again and it still does not work.
I tried the online chat, but the auto response I got only gave me a list of options to choose from and none of them fit my problem. When I tried again later I could not get through on chat.
I can see from the large amount of posts on the forum that many others are having problems with the VPN. The VPN is the only reason I bought this program, if it will not work I have no reason to use the rest of the product. I hope someone has an answer that works. Thank you.