I purchased this application because I trusted Norton and wanted to protect my data. I didn't buy it so that Norton could randomly delete my data based on stupid and lazy reasoning. I've had numerous known good files deleted based on this stupid WS.Reputation.1 justification. Most are from known and trusted sources. Some are files that have been backed up on one drive or another for up to a decade, only to just, all of a sudden, be marked as bad by Norton. A 13 year-old patch file for the game Diablo, that was downloaded from the publishers site, that I've used at least ten times over 13 years with no ill affects, is not likely to be a virus, yet Norton flagged it and deleted it. My old resume file is not likely to be encoded with macro viruses, yet Norton deleted it because so few people have reported on it. Really? That's a real reason?! If only a few, or in this case one, uses a file, that means it's a virus, causes a low reputation score and the file is deleted?! So, pretty much every file that I have ever created on my computer and backed up is at risk? To me, this is starting to sound like virus behaior. I am starting to think that possibly Norton Security is the virus and I paid for it and freely installed it on all of my systems. As things stand now, I am afraid to connect any of my backup media and I do not trust Norton Security for anything. I have my files backed up, but I do not have them backed up on twelve redundant systems. Eventually, Norton Security is going to delete something that I do no have a way of recovering. This is not the way that good virus protection is supposed to act. Something is definitely wrong.
Has anyone else ran into this crazy behavior? How do I turn this "feature" off?
- Byron Followell