Hello,
When trying to uninstall Norton Security Scan from the Add/Remove Programs window I get the following error message:
"Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
My objective is to completely remove Norton Security Scan from my system. Here are the attempts I have made so far to achieve that:
1. Downloaded and ran norton removal tool
2. Followed the exact steps outlined here: http://support.microsoft.com/default.aspx/kb/891985
3. Followed the exact steps outlined here: http://support.microsoft.com/kb/886630/en-us
4. Asked for help on the official microsoft WinXP support forum: http://social.answers.microsoft.com/Forums/en-US/xpinstall/thread/c9761b0f-5d97-4f9e-b1e0-474041823e1f/
These attempts have failed. I don't know what to do next. Please help!
Thank you :)