I updated to Windows 10 recently and also updated to Norton Security Suite through my Comcast account. When I first updated the system I had an icon that I could open to access the suite. As soon as I closed the page it went away and now I can locate it to us. I can see the Security in my Programs folder so I imagine that it is working but I have no way of getting to it. I blame Windows 10. It has a mind of its own. Every time that I save a home page as a default it goes back to where it wants to go.