Norton Security Suite

Hallo Norton-Gemeinde,

 

nun bin ich nach der letzten Update-Ankündigung von Susanne doch ein wenig irritiert:

 

http://de.community.norton.com/t5/Produkt-Updates-Produkt-Patches/Produkt-Update-21-5-Norton-Internet-Security-Norton-AntiVirus/ba-p/97239

 

Ganz unten von der Ankündigung steht:

 

"Hinweis: Das Update 21.5 zielt nicht auf Norton Security Suite ab. Wir posten ein Update sobald wir weitere Informationen haben."

 

Das bedeutet wohl, das Norton Internet Security, Norton AntiVirus und  Norton 360 auf Version 21.5 upgedatet werden, aber, es sich hierbei NICHT um den Nachfolger Norton Security Suite handelt.

 

Könnte höchstens bedeuten, dass, wenn denn die final release von  Norton Security Suite an den Start geht, man zuvor die installierte Norton Version löschen muß, bevor die neue Version heruntergeladen und installiert werden kann.

 

Gruß,

Harry

 

 

 

 

The Security Suite version is dealt with here under Other Norton Products so I'll ask for your message to be moved over there or better exposure. You won't lose sight of it because a link will be left here.

Since you seem to be saying that you can't download another copy of that product, have you asked on the actual COMCAST froums?

As far as I know, there is no Online Backup feature in this Comcast product. Where did you back up the files? Is that to a DVD or to any system drive?

To download and install the Comcast product, see the instructions here:

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20091202111840EN

RoseC,

 

 If I recall (I do not persoanlly use the NSS backup), you must have NSS installed in order to access the back up you have made at an earlier time.

 

The Comcast Forums have been opened as "read only" to everyone, so you will be able to go here and follow the instryuctions that apply to your situation: http://forums.comcast.com/t5/Security-and-Anti-Virus/How-To-Uninstall-Reinstall-Norton-Security-Suite-after-a-problem/m-p/870735   Please rememeber you will have to sign in with your primary account user name and password inorder to be able to download the NSS.

 

Post back or on the Comcast forums if you have any more questions.

 

 

 

 

Hallo Yukon,

 

entschuldige bitte, der Hinweis zu Norton Security Suite war ein Versehen, da er deutsche Kunden nicht betrifft. Der Beitrag wurde entsprechend aktualisiert.

 

Gruss,