norton security w backup red x

System tray icon shows red x but program, when opened, indicates nothing wrong. XP. System shut down nightly. Red x appears on random days after start up. Usually turns red after initially coming up green, stays red until evening shutdown, usually stays green after start next day. Backup, optimization, anti-spam, performance monitoring, related junk turned off and will stay off. Annoying - no such anomaly in previous Norton Internet Security.