Norton settings don't open (Norton Removal Tool does NOT help)

I used to have Norton Internet Security. I had a problem on it where clicking the settings option did absolutely nothing. After running Norton Removal and Reinstall tool several times and encountering the same problem, I got rid of it and installed Norton 360, which has the same exact problem. At this point, I'm assuming Norton is the worst antivirus program ever released.


Am I correct? If not, help solve my problem, please.