Norton STOPS use of Control4... Why?

Norton BLOCKS Control4 use
Issue abstract:

Detailed description:

Product & version number:

OS details:

What is the error message you are seeing?

If you have any supporting screenshots, please add them:


as test: v24 Safe Web off
https://www.control4.com/

Learn more about Safe Web here

supporting screenshots, please add them:

All: I have reverted to Norton version 22.24.8.36, on both Edge and Opera GX, both current releases. I do not get any alerts with Safe Web or Safe Search Enhanced. The issue has to be specific to version 24.xx Norton.

SA

SA

I found that I must block VPN

Turn off VPN on Apple devices

??

norton now aboute it expect it fix in the next update the 24.13

Not a solution

Issue: Forced to subscribe to help app from Control4
Production OS 3
iOS 18.2
I leave VPN off


1566f0f591dc/2025-02-16T00:59:11.861Z

Learn more about <Norton 360> Safe Web [here]
False Positive and False Negative Submissions Portal [here]

We received your submission and we will review it within the next 48 business hours.

Are you seeing this with an iPhone? Your original post used a Windows 11 label? That is why @bjm has been posting images from Windows Safe Web feature.

You mention leaving VPN off on iOS 18.2. Is it the actual VPN or the Safe Web feature you are turning off? On iOS, the Safe Web feature uses the VPN icon in the notification area at the top of the screen.

as test: https://www.control4.com/


Android 14

I get the same on iPhone SE 3 , iOS 18.3.1 with Safe Web enabled.

But I also get the block in my Brave browser that you are seeing. Must be a Windows based detection that would not affect a mobile OS. Need to wait for your submission to get sorted.

I made a submission here, too

This has happening with iPhone 16, iOS uptodate. I MUST keep VPN off. I had a call to the supplier, that cost me $200 for a visitor and that was the problem

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