My PC is hosed! I tried running live update and it failed with LU1840. I went to the Norton Update center and downloaded/ran live update from there. I tried running a scan for viruses and when the scan reaches the Autoexec.bat file, I get a pop up box that says "Norton Antivirus Scanner Module has encountered a problem and needs to close. We are sorry for the inconvenience." If I click to see the data this is what I get:
Error Signature
AppName: navw32.exe AppVer: 12.8.0.4 ModName: dec2.dll
ModVer: 3.2.14.3 Offset: 000062c2
I am running windows xp. Please help.
Thanks.